Hekka partners with global merchants in order to provide the best prices and the most exciting products. Our logistics partners have warehouses in Africa, Europe, and North America. Depending on availability, we could ship from any of our business partner's warehouse.
What should I do if I provided an incorrect shipping addresses?
Please be sure to check your shipping address for errors before processing any orders. We can not be held responsible for products shipped to the wrong address due to input error.
If you realize after placing your order you have given the wrong address, please contact our Customer Service Center immediately via email at email@example.com
I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at firstname.lastname@example.org. If the given address is wrong we can change the address to the correct one within 24 hours.